Privacy Policy

Who we are

Our website address is: www.smoqe.co.uk

What personal data we collect and why we collect it:

Contact forms

This site uses multiple contact forms that email the information entered into, to the site’s owners. That information may also be temporarily stored on the site’s servers in the form of log files. That data is retained indefinitely both in log file form and in email by our email provider.

In the course of our business, including your use of our website, when you contact or request information from us, when you provide us with information, or when you engage our services, we may collect personal information including:

  • Identity Data including some or all of: first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, address, employment, credit referencing, and gender.

  • Contact Data including some or all of: workplace, role, job title, postal address(es), email address(es) and telephone number(s).

  • Financial Information such as payment details

  • Technical Data such as information from your visits to our website, or materials we send to you electronically, or communications we exchange with you including some or all of: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website, and usage data.

  • Profile Data including some or all of: your username and password if you create an account on our website or on any extranet provided by us to you, events attended by you, invitations responded to by you, your stated interests, preferences (such as dietary preferences), any access requirements, feedback and survey responses.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data), or information about criminal convictions and offences, unless this has been expressly agreed with you, and is necessary for the provision of our services to you.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

In order to keep our website services relevant, easy to use and up-to-date, we use Google Analytics services to help us understand how people use the site.

Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes, and it helps us to analyse patterns of user activity and to develop a better user experience. This nformation is stored for 2 years

Our website also contains a a cookie like a piece of code from Facebook. This is so that we can show you adverts we think you will be interested in when you are using Facebook based on the information you see on our website. This information is stored for 30 days.

Who we share your data with

We may share your personal data with certain trusted third parties with which we have contractual arrangements. These third parties may include specific third party service providers to which we outsource (in full or part) services, for example archival, auditing, reference checking, professional advisory IT support, mailing house, delivery, technology, website, social media, research, banking, payment, client contact, data processing, insurance, forensic, data room, marketing and security services, event hosting and organisation.

In the future we may need to transfer your personal data to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. When you leave our website, or follow a link we encourage you to read the privacy notice of every website or application you visit.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

Some of our external third party service providers (such as Google and Mailchimp) are based and/or transfer data outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we try to ensure that an equivalent degree of protection is afforded to it.

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

Additional information

How we protect your data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

What data breach procedures we have in place

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so, or where we think it appropriate even in the absence of any legal requirement.